Retirement Village FAQ's
What does ORA mean?
Your Longridge Country Estate Occupation Right Agreement (ORA) means that you have the right to live in your home for as long as you are able.
Your ORA is capped at 30 percent over four years based on the purchase price of your home.
And you won’t lose capital on your home if we sell it for a lower price.
What about pets?
Longridge Country Estate is your home so if you want to bring your pet, as long as some conditions are met, they are welcome to be part of the Longridge community.
Can I have a garden?
You are welcome to work in your garden as long as it is in keeping with the landscaping of the village. We encourage growing your own vegetables and herbs. And in the Longridge Orchard you'll be able to sit and enjoy the view and a piece of fresh fruit.
Can you explain the
fee structure?
Longridge Country Estate fees are clear and transparent. Your Deferred Management Fee (DFM) that is payable when your home is sold, includes refurbishment and cost of sale.
This means no unknown fees or surprises when you sell your home.
Weekly fees cover village costs including insurance, council rates, water rates, external maintenance, staff salaries, gardening, upkeep of the community facilities, and village operations.
Telephone, power, internet and your home contents insurance are your choice and expense.
I’m new to Paeroa,
what is there to do here?
Paeroa is a welcoming community that is looking forward to meeting new residents.
Clubs and groups are numerous in Paeroa, and if you’re wanting to be part of the Paeroa community there’s many sports clubs, and interest and community groups that you can be a member of. There are also opportunities to use your skills and experience in volunteer roles if you choose.
What happens if I
can’t look after myself?
Longridge Country Estate has your retirement and ongoing care as it’s priority. We will help you stay in your home for as long as possible, and if you need additional support in your home we will help you find them. And for peace of mind care facilities are part of the development.
These FAQs are brief so call us on 0800 928 928 to find out more.
Comprehensive Guarantees for a Worry-Free Lifestyle
Financial Security and Cost Certainty
How is the annual increase in village outgoings determined?
We ensure that any increase in village outgoings is capped by the Consumer Price Index (CPI) each year, providing you with predictable and manageable living costs.
Fixed Cap on Village Fees
What is the cap on the village contribution fee?
Our village contribution fee is capped at 30% of the entry fee, offering you financial predictability and ease when considering moving within the village.
Guarantees and Protections
What guarantees do you offer against a decline in property value?
We offer a no capital loss guarantee, ensuring that the amount repaid when you leave will not be affected by any decline in the property market.
Cost Transparency
Are there any hidden costs when reselling my home?
There are no hidden costs. All fees related to the sales process, including administration, marketing, and necessary refurbishments, are covered by us.
Care and Support
What if I need more intensive care later?
We guarantee priority access to our care facilities, ensuring you receive the necessary support without delay.
Flexibility and Assurance
What if I change my mind shortly after moving in?
We provide a 15-day cooling-off period during which you can cancel your agreement with a full refund, ensuring you make the right decision without any pressure.
Ethical Management Practices
Resident Focus
How does our village ensure ethical management?
We are committed to honesty and integrity, ensuring transparency in all our actions and policies, with a focus on the well-being of our residents.
As a family-run business, we place the highest priority on the well-being of our residents. Our commitment to honesty and integrity shapes every decision we make. Learn more about our founder, Tim Bartells.